（1）要塑造良好的交际形象，必须讲究礼貌礼节，为此，就必须注意你的行为举止。举止礼仪是自我心诚的表现 ，一个人的外在举止行动可直接表明他的态度。做到彬彬有礼，落落大方，遵守一般的进退礼节，尽量避免各种 不礼貌、不文明习惯。
(1) To create a good communication image, we must pay attention to politeness and etiquette, so we must pay attention to your behavior. Manners and manners are the expression of one's sincerity. One's external behavior can directly show his attitude. To be polite and natural, to abide by the general etiquette, try to avoid all kinds of impolite, uncivilized habits.
(2) To visit the customer's office or home, ring the doorbell or knock on the door before entering, and then stand at the door and wait. Do not ring the doorbell or knock for too long. Do not enter the room without permission of the owner. (knock on the door Etiquette: three sounds getting stronger)
(3) Behaving in front of customers: when you see a customer, you should nod and smile. If you don't make an appointment in advance, you should apologize to the customer first, and then explain your intention. At the same time, we should take the initiative to show greetings or nod to all the people present.
In the customer's home, you are not allowed to visit the house without invitation. Even if you are familiar with it, do not touch the things on the customer's desk, play with the customer's business card, and do not touch the books, flowers and other furnishings in the room.
It is not easy to sit down before others (host) is seated. Sit upright, lean forward slightly, and don't cross your legs.
We should use a positive attitude and a gentle tone to talk with customers. When talking to customers, we should listen carefully. When answering, we should take "yes" first. Keep your eyes on each other and pay attention to each other's expression.
When standing, the upper body should be stable, hands should be placed on both sides, not on the back, not on the chest, and the body should not be tilted to one side. When the host gets up or leaves the table, he / she should stand up at the same time. When meeting or leaving the customer for the first time, he / she should not be humble or overbearing, not in a hurry, behave appropriately, and be polite and courteous.
To develop good habits, overcome all kinds of indecent behavior. Don't blow your nose, take out your ears, pick your teeth, trim your nails, yawn, cough, or sneeze in front of the customers. You can't help it. You should cover your nose and mouth with your hands and face to the side. Try not to make too much noise and litter the peel and paper. Although these are some details, they combine to form the overall impression of customers on you.
It should be noted that makeup is the most annoying female habit for men. On this point, the practice has been relaxed. Women in the restaurant after eating, let people see mending lipstick, light powder, no one is no longer fussy. However, it can only be so, not too much. When applying, or brushing, and lipstick in the bathroom. It's a habit for women to make men angry.
Similarly, grooming your hair, clothes, looking in the mirror and so on in front of people should be controlled as much as possible.
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